AI PHONE RECEPTIONIST

NEVER MISS
A CUSTOMER
CALL AGAIN.

Your team keeps answering calls as usual.

When they're busy, closed, or unavailable,
Calla steps in, captures the lead, and sends
a clean summary.

for Aesthetic Clinics & Med Spas World Wide

LC
Incoming call · Live
Lumière Clinic
Thank you for calling Lumière Clinic. How can I help?
I'd like to book a Botox consultation.
Of course — could I take your name and number?

THE MOST EXPENSIVE CALLS
ARE THE ONES YOU NEVER HEAR ABOUT

It isn't a cancellation. It's the call that rang while your team was with
a client, went unanswered, and vanished. no voicemail, no record,
no second chance. The caller didn't wait.
They called the next clinic, and that clinic answered.

During Treatments

Calls come in while your team's hands are busy. No one can answer.

Two Calls at Once

When the line is busy, the second caller is gone.

After Hours & Weekends

Inquiries arrive when you're closed and disappear by morning.

No Trace

A missed call leaves nothing behind. You never know who you lost.

You Get What You Tolerate
TONY ROBBINS
The quiet math

THE PHONE IS STILL THE FRONT DOOR
MOST OF IT GOES UNANSWERED

Missed calls leave no trace. These numbers do.
A missed call doesn't exist in any report. No alert. No log. No trace.
These numbers are the first time most clinics have seen
what that silence is actually costing them.

0%
of clinic bookings
still happen by phone
 
Source: Multiple healthcare access studies, 2025
0%
of calls go unanswered
during business hours
rising to 62% after hours
Source: Aggregated practice phone studies, 2025–26
0%
of callers who don't get through never call back,
They call a competitor
 
Source: Industry call-behavior research, 2026

Where the calls are lost

During business hours
30%
Lunch & peak rushes
40%
After hours
62%
Weekends
68%

Estimated share of calls unanswered, by period. The gaps Calla is built to cover.

What happens to a missed call

85%
gone
Calls a competitor85%
Tries again later15%

A missed call rarely leaves a voicemail. It just calls the next clinic.

See it for your clinic

How much is your phone quietly costing you?

Move the sliders to match your clinic The math is yours, we just make it visible

30
30%
$800

Share of missed calls Calla realistically recovers.

Recovered value · per year
$1,296,000
Missed calls / month270
Lost opportunities / year3,240
Recoverable appointments / month135
Recovered value / month$108,000

Based on your inputs and industry averages. Calla starts at $299/month — recovering a single appointment a month typically covers it.

Lost today$216,000
Recoverable with Calla$108,000
How a call sounds

A PHONE CALL, CAPTURED LIKE A CONVERSATION

When your team can't pick up, Calla answers in your clinic's voice, warm, calm, professional. It collects what matters and never improvises.

LC
Incoming call · Live
Lumière Clinic
This week
April · Lumière Clinic
Mon
Tue
Wed
Thu
Fri
9:00
9:30
10:00
10:30
11:00
11:30
12:00
12:30
10:30
Sarah A.
Botox consult
9:30
Layla R.
Filler follow-up
From call to calendar

From missed call to booked appointment

Calla connects to your calendar, captures the intent, and turns every serious inquiry into a confirmed slot or a one-tap approval for your team.

  • Checks availability
  • ·
  • Requests or books
  • ·
  • Confirms by WhatsApp or email
While you're closed

NEVER LOSE A CALL AGAIN EVEN AT 11PM ON A SUNDAY

The calls that arrive after you've gone home are the ones competitors are happy to take. Calla answers them, captures them, and has them waiting for you in the morning.

Missed & After-Hours

Answers calls your team can't reach.

Captures Details

Name, number, service, preferred time.

Answers Basics

Hours, location, services - instantly.

Books Appointments

Captures or requests new bookings.

Clean Summaries

Email, WhatsApp, or your team inbox.

Escalates to Humans

Anything sensitive goes straight to staff.

THE MOAT

A CALM, PROFESSIONAL BACKUP FOR EVERY CALL YOUR TEAM CAN'T TAKE

Calla answers when your team can't and only then

When a call goes unanswered, comes in after hours, or arrives while your team is busy, Calla picks up. It greets the caller in your clinic's voice, answers questions, collects their details, helps request an appointment, and sends your team a clean summary. Your staff stays in control. Your workflow doesn't change. You simply stop losing leads.

Every missed call is a moment of intent.
Calla turns that moment into trust, action, and revenue.
Daniel Hart · Founder & CX Strategist, Healthcare Growth Institute
How it works

A SIMPLE FLOW FROM MISSED CALL TO BOOKED APPOINTMENT

Your callers reach out. Calla handles the conversation. Your team gets the outcome.

Caller reaches out
Incoming Call
After Hours
Busy Team
Live
calla
YOUR TEAM OUTCOME
Booked Appointment
Team Summary
Human Follow-up
Built for restraint

IT KNOWS EXACTLY WHAT IT SHOULD, AND SHOULDN'T SAY

Calla is designed for precision, not improvisation. It answers operational questions and captures leads. It does not give medical, legal, or pricing advice, and it never pretends to be a doctor or a member of your team. Anything sensitive or unusual is escalated to a human. Before it ever answers a real customer, you approve exactly what it can say.

Script · v2.4Approved by you
Greeting & clinic voice
FAQ & business hours
Appointment requests
Approved
Never gives medical or treatment advice.
Never guarantees pricing or results.
Never pretends to be human staff.
Always escalates sensitive calls.
You approve every script before it goes live.

BUILT FOR BUSINESSES WHERE EVERY CUSTOMER MATTERS

When one missed call can mean a lost patient, treatment, booking, or long-term customer, the first response matters. Calla exists to help businesses protect revenue while making every caller feel important, heard, and taken care of.

Aesthetic Clinics
High appointment value
Med Spas
Premium experience matters
Dental Clinics
Bookings drive growth
Cosmetic Clinics
Patients expect instant response
Private Medical Practices
Every caller is a patient
Dermatology Clinics
Consultations are revenue
Hair Transplant Clinics
One call, one client
Wellness Clinics
Care begins on the phone
Plastic Surgery Clinics
High-value consultations
Beauty Clinics
First impression matters
Premium Local Services
Reputation lives in every call
Luxury Service Businesses
Clients expect white-glove care
Physiotherapy Clinics
Recurring patient value
Therapy Clinics
Trust starts at hello
Veterinary Clinics
Worried owners need answers
Health & Wellness Centers
Every booking compounds

SIMPLE PRICING BUILT AROUND OUTCOMES, NOT NUMBERS ON A METER

Start with a 14-day pilot. If it doesn't create value, you don't continue.

Starter
$299/ month
$750 setup

Missed-call capture, after-hours answering, basic FAQ, and lead summaries. For smaller clinics and lower call volume.

Most popular
Growth
$599/ month
$1,500 setup

Missed-call recovery, after-hours answering, appointment requests, calendar support, business-specific FAQ, and call summaries. For appointment-driven clinics.

Premium
from $999/ month
from $2,500 setup

Direct calendar booking, multi-service flows, multi-location, deeper integrations, and monthly optimization reports.

Every plan includes setup, custom call scripts, FAQ, escalation rules, testing, and call summaries.

Questions, answered honestly.

No — and we don't recommend starting that way. Calla works as a backup: when your team is busy, closed, or a call is missed. Your workflow doesn't change. You simply stop losing leads.

See what you've been missing.

Send your clinic name and website. We'll prepare a custom Calla demo built around your services, hours, and booking process — and you can test it before it ever answers a real customer.

14-day pilot · No long-term contract · Cancel anytime.